yesterday, i was a woman on a mission.
with diva angels in hand in backpack, i booted it back to the dollar bazaar:
ultimately, i wished to receive a full refund for my runny fake jeans.
my hopes were not high – i know that at the dollar store close to me, they have a “no refund, no exchange” policy. but since i had a defective item – as in i didn’t just change my mind – i figured there was a slight chance of compensation. let’s keep in mind, though, that maintaining customer relations is not likely a priority for a dollar store – we’re not talking holt renfrew, here!
my B level goal was to score an exchange. if that happened, then i faced a choice: get the russian porn girl leggings, or a year’s supply of what…cheap candles??
i held my breath, put a cheery smile on my face, and crossed my fingers.
i politely showed the proprietor the pants in question, and requested my money back. in reply, he told me that would be “very hard.” um, how???, open cash register. take out $11.29. give to customer? but instead of voicing those thoughts, i tried a sorrowful epxression, and woebegone tone of voice. please, could i please have a refund, please? again, i was told, “very hard,” and this time “store policy” was added on for good measure.
i decided to cut my losses. exchange it would be.
a quick tour of the store did not offer me much:
so here’s what i chose:
yes, i now have a year’s a minimum two year supply of tissue paper. family, don’t be surprised when your christmas present is enveloped by tulips. [sorry, stephanie, but i just could not do the other leggings!]
i must have been a little thrown because when i checked back with mr dollar bazaar, i had only nine tissue packs. i was thinking that nine = $9.99, i think. he generously said i had one more dollar – right beside the cash i found:
perfect! never too early for a planning geek to look ahead! plus, i will have a funny memory of how i got my 2012 agenda.
all’s well, in the end. the store owner insisted i take a plastic bag for my new goods, and as i was leaving warmly said, “you buy here lots. good customer. we see you soon, yes?” [i think he has me confused with someone else?]. but i appreciated the sentiment. although i would have appreciated my money back even more.
and, yes, because i know you want to say it – i have learned my lesson. no more clothes from the dollar store!!!
🙂